- COINBAZAAR – A TRUSTED PLATFORM since 2012
- AUGMONT - A TRUSTED BRAND IN DIGITAL GOLD
- BUY / SELL DIGITAL GOLD at LIVE Rates [999 Purity including 3% GST]
- Secured & OTP based transaction from your Registered Mobile
- Buy GOLD as per your Budget [No Limit of Minimum or Maximum Amount]
- Sell GOLD for MONEY into your BANK A/c
- Convert DIGIGOLD Balance into Coupon & BUY GOLD COINS , SILVER COINS , PLATINUM BARS or any other Product from CoinBazaar.in
- Buy Platinum , Gold , Silver Coins / Bars from your favourite Brands on CoinBazaar.in after converting your Digital Gold balance to Coupon
- Transfer DIGITAL GOLD to your Loved ones from your balance
- “MY DIGITAL GOLD” tab keeps All the RECORDS of your BUY / SELL / TRANSFER
- Nominee Name & Nominee Contact Number to be added in “My Personal Info” so the Digital Gold Balance will be transferred to the Nominee after proper verification
·What is DigiGold?
Coinbazaar.in has been selling physical precious metals like Gold/Silver/Platinum in the form of coins and bars since 2012, we have seen the demand in precious metals being appreciate by the year. We have decided to partner with Augmont to provide a digital platform that enables the users to buy/sell Gold using their mobile phones and computers eliminating overhead expenses. Giving the user the ability to invest anytime they want without worrying about delivery. We value transparency hence users will be able to buy 24 Karat Gold of 995 Fineness (99.5% Pure) or 999 Fineness (99.9% Pure) or 9999 Fineness (99.99% Pure). DigitalGold without any hidden charges.
Digital Gold is the new way to buy Gold because it comes with benefits like, no making charges for Digital format, no storage concers, no purity concers, buying/selling anytime. We ensure that this will help every household to invest in Gold if they ever felt that Gold is a very expensive metal.
·Why should we go for DigitalGold?
Digital Gold as you know is the new way of buying Gold, below are some reasons why you should go for Digital Gold:
· Eliminating Storage & Security Concerns: The best part about Digital Gold is that you own it and only you know it. You no longer have to worry about getting a bank locker or buying safe at home to protect your wealth.
· Purity: Buying physical precious metals is safe on CoinBazaar but if you fear about purity then Digital Gold is here to take away all your fear and to replace that fear with Gold, how does that sound? Stop fearing and enjoy the Gold buying experience.
· Buying/Selling as per your convenience: Time is valuable and we value it the same way you value it, thinking about this we have integrated Digital Gold because you can buy it whenever you feel like investing, if you wish to liquidate/sell you can easily do so.
·Why buy DigitalGold on CoinBazaar.in ?
Simple: Whether you want to buy or sell Gold, it is as simple as it gets.
Transparent: We believe transparency between customer and seller is the root of a strong relationship.
Less Paperwork: We know you are here to buy Gold not sign paperwork, hence we have minimized that for you.
Easy-To-Access: Whether you have browsed on CoinBazaar before or not, it will be easy to buy and sell gold.
Liquidity: Whenever you are comfortable selling your Gold you can do so without involving any middlemen.
·What is the eligibility criteria for DigiGold?
Only Indian Residents are eligible to take advantage of Digital Gold services.
·What is the minimum and maximum amount required to invest?
You need to invest minimum Rs.10 and there is no maximum limit until and unless KYC requirements have been fulfilled.
·What is the purity of Gold offered under DigiGold?
DigiGold offers 24 Karat Gold of 995 Fineness (99.5% Pure) or 999 Fineness (99.9% Pure) or 9999 Fineness (99.99% Pure).
·Is it possible to take delivery of the gold we accumulate?
Yes, absolutely! Once you have accumulated as little as 1 Gram of Digital Gold, you are then eligible to take physical delivery.
·Is DigiGold similar to SIP?
No, although we have a Savings Plan where one can opt for fixed or periodic payments.
·How do I know if my Digital Gold is backed by real gold?
Third party safety vaults are monitored by IDBI, weekly inspection is done to ensure the quantity of gold reserves.
·Can I buy/sell DigiGold anytime I want?
You can buy anytime you want but you can only sell after 72 Hours have elapsed since your purchase.
·How do I sell my gold?
Just like Buy prices we offer Sell price quote, this will help you to know when to sell. According to the amount of Gold you have accumulated a quote will be shown to you including any applicable transaction charges. Proceeds will be sent to customer’s bank account within 2 days. The sell quote might be unavailable at times due to disruption in the bullion market.
·Where do the proceeds go when I sell my gold?
Once customer has added their bank account details, the proceeds shall be sent within 2 days. Please ensure your bank account details are correct so that the transaction can proceed smoothly.
·Will I have access to holding statement?
Yes! We ensure that the customer will have access to their statement whenever they wish to access it, even though we will be sending monthly balance statements.
·Why is there a difference between buying and selling price?
Just like any commodity there is a difference between buying and selling price also known as buy/sell spread. To cover operational costs it is necessary for us to charge the customer a nominal fee while the customer opts to sell back the gold.
·I have a query/complaint, whom should I contact?
Please send an email to email@example.com or call us at +91 9699557114 and we will try to solve your query as soon as possible.
·Are there any charges for delivery of gold?
No, delivery is free but there is making charges for the coins if you wish to get physical delivery.
·Can we use DigiGold for gifting?
Absolutely! Imagine waking up to a notification saying “You have been gifted Gold”, DigiGold has made an easier option for gifting. Simply enter the details of the recipient and the amount of Gold that is to be gifted.
·Does the recipient require an account claim the gift?
Yes, if the recipient does not already have an account then he/she will need to create an account to claim the gift.
·What is a Gold Savings Plan?
A Gold Savings Plan is a systematic plan where a customer shall deposit a fixed amount on a weekly/monthly basis for a specific time period, later the customer can easily exchange the accumulated Gold for any product on CoinBazaar
·Can I have a joint account for DigiGold?
No, you cannot have a joint account for DigiGold.
·Is nomination mandatory for DigiGold?
Nomination norms will be followed as per distributor’s standards for their product.
·What is the benchmark for the Price of DigiGold? Why do the online prices differ?
The price you see online is usually from the commodity market (MCX) which is based on futures contracts and the price you see in newspapers and other media are based on various sources. The prices shown on MCX does not include insurance,logistics,maintenance, etc. DigiGold while providing gold to customers PAN India while MCX is limited to a handful of states.
·Is any identity proof required while taking physical delivery of Gold?
No, identity proof is not required at the time of delivery.
· What are the documents required to purchase Digital Gold on CoinBazaar?
To keep it simple we only require your mobile number and a savings account if you wish to buy Gold under Rs. 1.9 Lakhs, however if you wish to buy Gold over Rs. 1.9 Lakhs we will require your PAN details. We currently provide this facility to residents of India only.
·How simple is it to buy Gold via DigiGold?
The whole concept of DigiGold focuses to provide a customer the ease and transparency in buying Gold online. We have given the option to start investing with Re. 1, if the user wishes to take physical delivery we are happy to do so but a customer has to accumulate at least 0.5 Grams Gold for redemption. If the user wishes to sell the accumulated Gold they can do so after 24 Hours have elapsed.
·Where can I find invoice for each order?
An invoice will be sent to you by SMS/Email after each transaction. It will also be available in the My Order’s section on the customers dashboard. Augmont Invoice will be emailed on request. In case of AUGMONT the Invoice of CoinBazaar is for reference purpose ONLY.
·Where is the Gold stored when a customer purchases it?
The gold purchased by a customer will be stored with a reputed custodian on a consolidated basis i.e. daily purchase across all the customers. Vaults are monitored and controlled by IDBI Trusteeship Services Limited. The trustee will confirm the balances with the custodian each quarter and reconcile the amounts with customers balances.
·What is the process of physical delivery?
We have given the user the freedom to request delivery of the digital gold that they have accumulated hence once you feel like getting delivery of your Gold simply follow these steps
·What are the payment options available?
You can pay via the following options:
·Can I cancel an order I placed?
No, orders that are successfully placed cannot be cancelled.
·Do you recommend Digital Gold?
Yes, we encourage everyone to try this revolutionary method of buying gold with the help of your smartphones!
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